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T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.

T-Mobile Most Affected Locations

Outage reports and issues in the past 15 days originated from:
LocationReports
Houston, TX168
Chicago, IL135
Los Angeles, CA110
Brooklyn, NY109
Las Vegas, NV106
Dallas, TX100
Atlanta, GA89
Denver, CO87
Minneapolis, MN87
Seattle, WA79
Detroit, MI76
Orlando, FL76
San Antonio, TX72
Albuquerque, NM63
Portland, OR62
Charlotte, NC62
Austin, TX61
Tampa, FL60
The Bronx, NY59
New York City, NY51
Philadelphia, PA49
Anaheim, CA49
Louisville, KY47
Miami, FL45
Federal Way, WA44
Sacramento, CA44
Honolulu, HI42
Queens, NY41
St. Louis, MO40
Phoenix, AZ39

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T-Mobile Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

T-Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • so-called 💙🍑 yo (@yoyo_yelena) reported

    @TMobileHelp is it your policy to lie to your customers on a daily basis? Cause you've done it every time I spoke with you. Shittiest service ever.@TMobile

  • ChrisTopher (@Topher_Dub) reported

    @TMobileHelp I'm on a Windows Mobile phone and can't access the site so hoping you can help. Got a text saying my device is unlockable. Can you help get me the code?

  • l boogs (@lboogie60) reported

    @TMobile has the worst service ever no signal for calls no internet I can't do nothing I'm on the verge of getting Verizon

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  • rockin' ROBIN. (@0HHEMGEE) reported

    T-Mobile 5G is terrible

  • Sunchaser (@Sunchasegirl) reported

    @Mike_Katz @Speedtest @TMobile Why I don't know. Their incompetence at the retail level is staggering. The fix with any problem is YOU NEED A NEW PHONE

  • Wide Word of Sport. (@widewordofsport) reported

    @VZWSupport guy currently arguing over $15 just lost me as a 20 year customer. Hey @TMobile, got any International plans and customer service people that actually want to help?

  • navis xo (@navisxo) reported

    @TMobile @TMobileHelp doesn't care about JOD customers anymore. Had an employee tell me to my face they are charging higher down payments to convince customers to go back to a regular plan where they can pay $0 down. #whatgives #jod

  • Dr. CAM Families Belong Together (@camcath) reported

    @RepKatiePorter One thing I do know, T-Mobile has the best rates and service of any phone company I've ever had. And the best service, so doesn't bother me that their execs. make a lot. Best imac for the price. My rates are low, service good, and a free phone.

  • 🌞 (@sunnyymorgg) reported

    @TMobileHelp please help me. I’m crying on a Sunday 😓😓😓 I need help. My bill is CRAZY !

  • Joan (@Joan_64) reported

    @TMobile where signal was once strong now it's the absolute worst. I just moved back in this area all to be disappointed in t-mobile service. At&t is very strong but, nothing about that provider impresses me.what's The deal t-mobile???!!😡😡😡

  • Yonatan Gray (@YonatanGray) reported

    @TMobileHelp Happens all the time. And it’s not my phone. Have gone through the DM trying to help before

  • Nena Susan (@nenadabomm) reported

    I don’t get messages from people with T-Mobile sometimes. Even when I had T-Mobile years ago I had this issue. Idk if it’s just me

  • CallmeFlame (@FlameCallme) reported

    @RepKatiePorter Wtf @TMobile?? I can’t even get a decent signal inside my own house half the time & live in pretty populated suburb.

  • Robbie Short (@RobbieShort05) reported

    @TMobileHelp any further news on when new firmware will be released for the Nokia home internet router? It’s a known issue people can’t use Xbox party chat

  • Isha (@tashudr) reported

    @TMobile @Tesla Recycle as much as possible. Cleaned the garbage and recycled everything possible

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